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Privacy Policy

Pet Smile is committed to protecting your privacy, and processes data in compliance with the Data Protection Act of 1998 and other relevant legislation.

We recognise our responsibility in ensuring that your personal data is kept secure and confidential, and that data is processed fairly and lawfully.

Pet Smile is the registered data controller and can be contacted at:

Pet Smile HQ
C/O OakBeck Veterinary Hospital
Oak Beck Way
North Yorkshire

Telephone: 08714 24-25-26
Fax: 01423 730035

Why we need your personal information

We collect information in order to make certain features of our website more interactive and useful - such as the PetSmile Club, or in order to deliver goods to customers that are ordered via the PetSmile Online Store.

We do not record any financial information - all financial transactions are processed by PROTX, our partner for fraud prevention and online payment security.

We share personal information with supporters of Pet Smile

But only if you elect to do so (you Opt-In), and may also use collected information in order to produce anonymised statistics (e.g an overview of the participating pets' oral health).

If you have elected to receive updates and offers from sponsor / supporting organisations your information will be passed to these organisations.

How you can check the information we hold on you

If you wish to check that the information we hold on you is correct and up to date please contact us - or edit your personal settings within the PetSmile Club.

Hello PetSmile "Just to say a big thank you for your easy fast and efficient service for my order of dental gel capsules i will certainly use you again."
Kind regards , Derek John