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Terms and Conditions

Practices that register for Pet Smile are required to have an qualified vet (an MRCVS) confirm that they agree to participate in the campaign.

Practices agree to provide dental check-ups (a Pet Smile Assessment) at no charge to the client during the course of Pet Smile. This check may be carried out by a vet, or a suitably trained member of the nursing staff. The practice also agrees to distribute and display Pet Smile promotional materials (without altering or removing items, or adding material from non-PSM supporters). Whilst the check-up is free of charge any required treatment will be subject to normal arrangements between the vet and the client. Vets are able to provide PSM check-ups to non-regular clients, however the normal rules apply to any animal that is undergoing treatment for dental problems from another veterinary practice.

If you have any concerns or queries regarding this - please contact us.

Pet Smile is registered as a Data Controller under the Data Protection Act with Registration number Z7886166. Our handling of personal data is strictly governed by the provisions of our registration and the Act itself. Further information on the Data Protection Act and our registration can be obtained from the Information Commissioner's Office (

Pet Smile is run by a Veterinary Surgeon (Bob Partridge) who is at all times governed by the ethical rules of the Royal College of Veterinary Surgeons. The Guide to Professional Conduct can be viewed at the RCVS web site (

If you have any comments or complaints about Pet Smile please do not hesitate to contact us straight away, we will do our best to solve any problems.

Hello PetSmile "Just to say a big thank you for your easy fast and efficient service for my order of dental gel capsules i will certainly use you again."
Kind regards , Derek John